Some of your most valuable employees are those junior staff who act and contribute far beyond their pay grade. Look out for these individuals so you can recognize them, cultivate their talents, and set them up as examples to others. Here are three characteristics to spot:
- They focus on results. Because they concentrate on the outcomes rather than the process, they know when to break rules — and it’s not to be rebellious
- They have strong interpersonal skills. Despite their junior titles, these stars lead through influence. And they gain that sway by connecting with others.
They demonstrate high integrity. They are consistent in their actions and words. When conflicts arise, others look to them over formal leaders for guidance.
Reprinted from Harvard Business Review – Management Tip of the Day (August 30, 2012)